A clear process, from first call to handover.
You'll always know what we're building, why, when it will be ready and how it works. No surprises and no black boxes.
We reply within one business day.
Our process
- 1
Free discovery call (20 minutes)
You tell us how your business runs and where time gets lost. We tell you honestly whether we can help.
You get: a straight answer, with no sales pressure.
- 2
Understand your business
We learn how work moves through your team and tools: who does what, where information goes, and where it gets stuck.
You get: a map of your current process.
- 3
Proposal and scope
We design a custom solution and put it in writing: what we'll build, requirements, timeline and price.
You get: a clear proposal with a fixed scope.
- 4
You approve
Nothing is built until you've reviewed and agreed to the plan.
You get: full control before any work starts.
- 5
Build, with updates every step
We build in stages and test as we go, with short daily updates and a weekly summary.
You get: no surprises and early chances to give feedback.
- 6
Test and launch
We test with real examples from your business, then watch closely after launch.
You get: a system that works on day one.
- 7
Handover and documentation
A simple overview anyone can follow, full technical documentation and a team walkthrough.
You get: a system you understand and own.
Ways to work with us
Project
A defined system built to an agreed scope, timeline and price. Most take 4 weeks or more.
Best for: new automations, AI agents, dashboards or data pipelines.
Phased project
Larger work split into phases, each with its own scope, approval and deliverables.
Best for: multi-team or company-wide improvements.
Monthly support plan
Ongoing monitoring, fixes, small changes and improvements.
Best for: keeping systems running smoothly as your business changes.
All work is quoted after a free call, and projects are paid in milestones tied to progress you can see.
What you always get
- A written scope, requirements and timeline before work begins
- Daily updates and weekly summaries
- Error alerts built into automations, so problems don't fail silently
- A simple overview plus full technical documentation
- A team walkthrough at handover
- Ownership of your accounts, systems and documentation
Your systems, looked after.
Businesses change, and so do the tools they use. Our optional monthly support plan keeps everything running. Plans are quoted based on the size of your systems.
Monitor
We watch your automations and fix problems quickly.
Update
Workflows change when your tools or processes do.
Improve
New steps, reports and AI improvements over time.
Answer
Your team's questions, whenever they come up.
Frequently asked questions
Pricing and payment
How much does a project cost?
We quote each project after a free call. You'll get a clear, fixed scope and price before any work starts.
How do payments work?
Payments are split into milestones, so you pay as you see progress. A typical project is 30% to start, 40% at the mid-project review and 30% at handover. Larger projects may have more milestones. Monthly support plans are billed at the start of each month.
Are there ongoing costs?
Some tools, like automation platforms or AI services, have monthly fees. Your business owns those accounts and pays for them directly. We estimate running costs before we build.
Timeline and process
How long does a project take?
Most projects take 4 weeks or more, depending on scope. You'll get a timeline with your proposal.
How involved do I need to be?
Most at the start, while we learn your business, and at approval. After that, usually a short review each week.
What if I want changes during the project?
Small adjustments are expected. For bigger changes, we agree the impact on timeline and price first.
Do you work with clients in different time zones?
Yes. We work around your schedule and keep you updated daily, wherever you are.
Ownership and security
Who owns the work?
You do. Your accounts, automations, code and documentation belong to your business once paid in full.
How do you handle my data and passwords?
We use the minimum access needed, store credentials securely and follow your security policies. Access can be removed at handover.
After launch
What if something breaks?
Automations include error alerts, and your documentation explains how everything works. Our monthly support plan covers monitoring and fixes.
Can my team maintain it themselves?
Yes. That's why we document everything and walk your team through it at handover.
What if you're not the right fit?
We'll tell you on the first call, and point you in a better direction if we can.
Ready to see what can be automated?
Book a free 20-minute call, or send us a message. We reply within one business day.
Book a free 20-minute call
Pick a time that suits you. We'll talk about how your business runs and where automation could help, with no obligation.
Calendar not loading? Book on Cal.com